The Terms and Conditions page outlines the legal framework under which visitors use the Oakmon Limited website and engage with our advisory services. It is designed to protect both our business and our clients while ensuring transparency in our service delivery.
1. Introduction 1.1 These terms and conditions ("Terms") govern the provision of consultancy services by Oakmon Limited ("Oakmon," "we," "us," or "our") to the client ("Client," "you," or "your") and constitute a legally binding agreement between Oakmon and the Client. 1.2 Oakmon Limited is a company registered in England and Wales (Company Registration Number: [11565698] 1.3 By engaging our services, requesting information, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms.
2. Service Description 2.1 Oakmon Limited provides consultancy services related to regulatory compliance, operational guidance, and system development for money remittance businesses, including but not limited to: a) Regulatory compliance framework development; b) FCA authorization and HMRC registration support; c) AML/CTF program development and assessment; d) Client management system guidance and implementation support; e) Staff training and development; f) Compliance health checks and remediation support; g) Advisory services on money remittance regulations for individuals. 2.2 **IMPORTANT DISCLAIMER**: Oakmon Limited Consultancy is NOT a money remittance service provider. We do not execute money transfers, handle customer funds, or provide regulated money services directly. All our services are advisory and consultative in nature. 2.3 The specific services to be provided to the Client will be detailed in a separate Statement of Work, Proposal, or Consultancy Agreement ("the Agreement") which should be read in conjunction with these Terms.
3. Client Engagement Process 3.1 Initial Consultation: Before formal engagement, Oakmon may provide an initial consultation to understand the Client's requirements. This consultation may be subject to a fee, which will be clearly communicated in advance. 3.2 Proposal: Following the initial consultation, Oakmon will provide a written proposal outlining the scope of services, deliverables, timelines, and fees. 3.3 Engagement: The Client's acceptance of the proposal, whether through written confirmation or payment of the initial invoice, constitutes acceptance of these Terms and the beginning of the engagement. 3.4 Changes to Scope: Any changes to the agreed scope of services must be documented in writing and may result in fee adjustments and timeline revisions.
4. Fees and Payment 4.1 Fee Structure: Our fees will be clearly outlined in the proposal or Agreement and may be structured as: a) Fixed fee for defined deliverables; b) Time-based charging at hourly or daily rates; c) Retainer arrangements for ongoing services; d) A combination of the above. 4.2 Expenses: Unless explicitly included in the fixed fee, reasonable expenses incurred in the provision of services (including travel, accommodation, and third-party services) will be charged to the Client at cost. 4.3 Payment Terms: Unless otherwise specified in the Agreement: a) Invoices will be issued monthly or upon completion of agreed milestones; b) Payment is due within 30 days of the invoice date; c) For projects exceeding one month duration, we may require an advance payment upon engagement. 4.4 Late Payment: Without prejudice to our other rights and remedies: a) We reserve the right to charge interest on overdue amounts at 8% above the Bank of England base rate in accordance with the Late Payment of Commercial Debts (Interest) Act 1998; b) We may suspend provision of services until outstanding payments are received; c) The Client shall be responsible for all reasonable costs incurred in recovering overdue amounts. 4.5 Taxes: All fees quoted are exclusive of Value Added Tax (VAT) which will be added where applicable at the prevailing rate.
5. Client Responsibilities 5.1 Information Provision: The Client agrees to: a) Provide accurate, complete, and timely information as reasonably required for the provision of services; b) Respond promptly to requests for clarification or additional information; c) Ensure that all information provided is lawfully obtained and can be lawfully used by Oakmon. 5.2 Cooperation: The Client shall: a) Allocate sufficient resources to work with Oakmon during the engagement; b) Provide timely reviews and approvals as required; c) Implement recommendations or notify Oakmon of any decision not to implement. 5.3 Implementation: The Client is responsible for: a) The implementation of any recommendations made by Oakmon; b) Compliance with all applicable laws and regulations; c) The final decision on whether to act upon any advice provided. 5.4 Third-Party Engagements: If the services require engagement with third parties (such as software providers, regulators, or other consultants), the Client shall facilitate such engagement as necessary.
6. Oakmon's Responsibilities 6.1 Service Provision: Oakmon shall: a) Provide the services with reasonable skill and care in accordance with industry standards; b) Assign appropriately qualified and experienced personnel to the engagement; c) Make reasonable efforts to meet agreed timelines, subject to the Client's fulfillment of its responsibilities. 6.2 Regulatory Position: Oakmon: a) Provides guidance based on our understanding of current regulations and best practices; b) Does not guarantee regulatory approval or absence of regulatory action; c) Is not providing legal advice unless explicitly stated and appropriately qualified to do so. 6.3 Updates and Communications: Oakmon shall: a) Keep the Client informed of progress throughout the engagement; b) Promptly notify the Client of any issues that may affect delivery or outcomes; c) Provide regular status updates for longer engagements.
7. Confidentiality 7.1 Definition: "Confidential Information" means all information disclosed by one party to the other, whether before or after the date of the Agreement, that would appear to a reasonable person to be confidential or is marked confidential, including business plans, financial information, operational information, and client data. 7.2 Obligations: Each party agrees: a) To keep the other party's Confidential Information secure and not to disclose it to any third party except as permitted by these Terms or the Agreement; b) To use the other party's Confidential Information solely for the purpose of fulfilling obligations under the Agreement; c) To restrict access to Confidential Information to those employees, agents, and subcontractors who need to know for the purpose of the Agreement and ensure they are bound by equivalent confidentiality obligations. 7.3 Exclusions: The confidentiality obligations shall not apply to information that: a) Is or becomes publicly available through no fault of the receiving party; b) Was lawfully known to the receiving party before disclosure; c) Is independently developed by the receiving party without reference to the Confidential Information; d) Is required to be disclosed by law, regulation, or court order, provided that (where permitted) the disclosing party is given prompt notice and the opportunity to seek a protective order. 7.4 Duration: The confidentiality obligations shall continue for a period of five years after the termination of the Agreement, or in the case of trade secrets, for as long as the information remains a trade secret.
8. Intellectual Property 8.1 Pre-existing Materials: Each party shall retain ownership of all intellectual property rights in its pre-existing materials. The Client grants Oakmon a non-exclusive license to use any Client materials provided for the purpose of delivering the services. 8.2 Deliverables: Unless explicitly stated otherwise in the Agreement: a) Oakmon shall retain ownership of all intellectual property rights in the methodologies, processes, techniques, ideas, concepts, and know-how used or developed in the course of providing the services; b) Upon payment in full, Oakmon grants the Client a non-exclusive, non-transferable license to use the deliverables for the Client's internal business purposes. 8.3 Restrictions: The Client shall not: a) Use the deliverables for any purpose other than the Client's internal business purposes; b) Reproduce, distribute, or commercially exploit the deliverables without Oakmon's prior written consent; c) Remove any copyright or other proprietary notices from the deliverables.
9. Data Protection 9.1 Each party shall comply with all applicable data protection laws and regulations in relation to any personal data processed in connection with the Agreement. 9.2 The parties acknowledge that, for the purposes of data protection legislation, the Client is the data controller and Oakmon is the data processor in respect of any personal data processed by Oakmon on behalf of the Client. 9.3 Oakmon shall: a) Process personal data only on the Client's documented instructions; b) Ensure that persons authorized to process personal data have committed themselves to confidentiality; c) Implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk; d) Assist the Client in ensuring compliance with its obligations under data protection legislation; e) At the Client's choice, delete or return all personal data at the end of the provision of services; f) Make available to the Client all information necessary to demonstrate compliance with data protection obligations. 9.4 Further details regarding data protection are set out in our Privacy Policy, which forms part of these Terms.
10. Limitation of Liability 10.1 Nothing in these Terms shall limit or exclude either party's liability for: a) Death or personal injury caused by its negligence; b) Fraud or fraudulent misrepresentation; c) Any other liability which cannot be limited or excluded by applicable law. 10.2 Subject to clause 10.1, Oakmon shall not be liable to the Client, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for: a) Loss of profits, business, opportunity, or anticipated savings; b) Loss or corruption of data or information; c) Loss of goodwill or reputation; d) Any indirect or consequential loss arising under or in connection with the Agreement. 10.3 Subject to clauses 10.1 and 10.2, Oakmon's total liability to the Client, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total fees paid by the Client to Oakmon under the Agreement or £100,000, whichever is lower. 10.4 Oakmon does not guarantee: a) That any particular result or outcome will be achieved through our services; b) The success of any regulatory application or authorization process; c) That the Client will not be subject to regulatory action or investigation. 10.5 The Client acknowledges that it is responsible for making its own decisions based on the advice provided by Oakmon and for implementing any recommendations made by Oakmon.
11. Term and Termination 11.1 Term: The Agreement shall commence on the date specified in the proposal or Agreement and shall continue until completion of the services, unless terminated earlier in accordance with these Terms. 11.2 Termination for Convenience: Either party may terminate the Agreement for convenience by giving the other party not less than 30 days' written notice. 11.3 Termination for Cause: Either party may terminate the Agreement with immediate effect by giving written notice if the other party: a) Commits a material breach of the Agreement which is not remedied within 14 days of written notice of the breach; b) Becomes insolvent, enters into liquidation, has a receiver appointed, or is unable to pay its debts as they fall due. 11.4 Consequences of Termination: a) The Client shall pay for all services provided up to the date of termination, together with any committed expenses; b) For fixed-fee engagements, the Client shall pay a proportion of the fee representing the work completed, plus any additional costs incurred due to early termination; c) Each party shall return or securely destroy the other party's Confidential Information, except as required for legal or regulatory purposes; d) Any provisions which expressly or by implication survive termination shall continue in full force and effect.
12. Force Majeure 12.1 Neither party shall be in breach of the Agreement nor liable for delay in performing or failure to perform its obligations if such delay or failure results from events, circumstances, or causes beyond its reasonable control, including but not limited to acts of God, natural disasters, epidemic or pandemic, terrorist attacks, civil commotion, or changes in law or regulation. 12.2 In such circumstances, the affected party shall be entitled to a reasonable extension of time for performing its obligations. If the period of delay or non-performance continues for more than 90 days, either party may terminate the Agreement by giving 14 days' written notice to the other party.
13. Non-Solicitation 13.1 During the term of the Agreement and for a period of 12 months following its termination, the Client shall not, without Oakmon's prior written consent, directly or indirectly solicit, employ, or engage any person who was employed or engaged by Oakmon and was involved in providing services under the Agreement. 13.2 In the event of a breach of this clause, the Client shall pay Oakmon a sum equal to 30% of the annual salary or fees of the person concerned, which the parties agree represents a genuine pre-estimate of Oakmon's loss.
14. General Provisions 14.1 Independence: Nothing in these Terms or the Agreement shall constitute a partnership or joint venture between the parties, constitute either party as the agent of the other, or authorize either party to make or enter into any commitments for or on behalf of the other. 14.2 Assignment and Subcontracting: a) Neither party shall assign, transfer, or subcontract any of its rights or obligations under the Agreement without the prior written consent of the other party, such consent not to be unreasonably withheld or delayed; b) Oakmon may subcontract any of its obligations to a suitably qualified third party, provided that Oakmon shall remain responsible for the performance of such obligations. 14.3 Notices: Any notice given under the Agreement shall be in writing and shall be delivered by hand, sent by pre-paid first-class post or recorded delivery, or sent by email to the other party's address or email address as set out in the Agreement or as otherwise notified in writing. 14.4 Waiver: A waiver of any right or remedy under the Agreement or by law is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy. A failure or delay by a party to exercise any right or remedy shall not constitute a waiver of that or any other right or remedy. 14.5 Severance: If any provision of the Agreement is or becomes invalid, illegal, or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted. Any modification to or deletion of a provision shall not affect the validity and enforceability of the rest of the Agreement. 14.6 Third Party Rights: No one other than a party to the Agreement shall have any right to enforce any of its terms. 14.7 Variation: No variation of the Agreement shall be effective unless it is in writing and signed by the parties (or their authorized representatives). 14.8 Entire Agreement: The Agreement constitutes the entire agreement between the parties and supersedes all previous discussions, correspondence, negotiations, arrangements, understandings, and agreements between them relating to its subject matter. 14.9 Governing Law and Jurisdiction: The Agreement and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with the law of England and Wales, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
15. Complaints and Dispute Resolution
If you have a complaint, please contact us at:
We aim to respond within 15 business days. If unresolved, you may contact the Financial Ombudsman Service (FOS) at:
🌐 www.financial-ombudsman.org.uk
16. Amendments to Terms
Oakmon may update these Terms from time to time. Any changes will be posted on our website and communicated to you. Continued use of our Services indicates your acceptance of the revised terms.
17. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. All disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Terms and Conditions for Oakmon Limited
Last Updated: [April 2025]
Contact Us
Oakmon Limited
Email: [info@oakmon.co.uk]
Phone: [02079717726 & 07999569600]
Website: [www.oakmon.ltd]
By using our services, you agree to these Terms and Conditions.
Copyright © 2024 Oakmon Limited Consultancy - All Rights Reserved.
Oakmon Limited is a private limited company registered in the United Kingdom with the companies house registration number 11565698.